Direct Supervisors: Office Manager, Deputy Director

Secondary Supervisors: Deputy Director/ Managing Director

Locations: Ho Chi Minh

Job Description

The Office Assistant is an important member of the Capstone team.  S/he is responsible for maintaining smooth and efficient office operations in cooperation with other team members. 

This includes greetings customers, handling incoming phone calls, planning and implementing sales/marketing activities and organizing events for Capstone Vietnam. This individual will serve as a resource to the marketing team and provide outstanding support and service to Capstone’s clients and partners.

Job Duties & Responsibilities

  • Serves as office receptionist; answering questions; forwarding messages
  • Follow-up call to potential clients on a regular basis
  • Assist in implementing marketing activities and organizing events
  • Assist advising and IAC teams
  • Manage administrative tasks, legal issues, company policies and regulation and daily front office operations
  • Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations.
  • Manage, maintain and update the database on a regular basis in coordination with the Accountant and other staff
  • Maintains equipment by completing preventive maintenance; troubleshooting failures; calling for repairs; monitoring equipment operation
  • Maintain all administrative records and documents, ensuring that these are properly and securely stored
  • Assist in developing and exploring new services and activities
  • Provide input about various aspects of Capstone Vietnam's work
  • Cooperate with other staff to fulfill duties, whenever needed
  • Other tasks, as assigned by the Deputy Director and Managing Director.

Job Qualifications (Education/Experience/Skills)

  • Bachelor’s degree
  • At least two years of relevant professional experience
  • Strong oral and written communication skills
  • A basic understanding of the U.S. higher education system
  • Good computer skills (e.g., MS Office)
  • Conversational proficiency in English
  • Leadership skill and a high sense of responsibility
  • Dedicated, hardworking, detailed-oriented, and friendly
  • Flexibility, initiative and good problem-solving abilities
  • Ability to meet deadlines, to multitask, and to work independently as well as part of a team
  • Strong time management, interpersonal, organizational and cross-cultural skills
  • The ability to accept and respond to constructive criticism
  • Willingness to work overtime, if needed.
  • Commitment to the mission of Capstone Vietnam

Applications (including letter of application and an up-to-date resume). Subject line must be: [name of city_Office Assistant_Your Name] ; email to This email address is being protected from spambots. You need JavaScript enabled to view it. . In your application letter, you should provide examples from your previous working experience to demonstrate why you are the best candidate for this position and include your salary expectation. Only short-listed candidates will be contacted for an interview.