Capstone Vietnam is a human resource development company that offers education and training solutions in the areas of institutional services, overseas study services, and skills training. We are looking for the best candidate for the position of Marketing & Office Manager (M&O)

Location: Ho Chi Minh City

Immediate Supervisor: Board of Directors

The Marketing & Office Manager (M&O) is responsible for planning and implementing sales/marketing activities and handling the administration of the Ho Chi Minh office. This includes marketing activities such as special events, school outreach, public relations and internal and external communication, social media and other electronic communication. The M&O will work closely with the M&O in Hanoi, serve as a resource to the marketing team and provide outstanding support and service to Capstone’s clients and partners, as well as oversee office administration.

Duties and Responsibilities

Marketing & Sales (70%)

  • Participate in the development and implementation of a successful strategy for general branding and promotion of specific events and activities

  • In charge of marketing and promotion plans/activities in the South in cooperation with the Hanoi office

  • Responsible for public relations and internal and external communication

  • Implement outreach to schools, English centers, student clubs, as well as parents in cooperation with the admin and overseas study services teams

  • Implement telesales in cooperation with marketing and advising team

  • Assist in the operation of IAC services

  • Participating in social media development and daily updates, if needed

  • Explore and develop new services and activities

Manage daily front office operations and related administrative tasks (30%):

  • Manage and implement the administrative tasks, legal issues, company policies and regulation, and daily front office operations

  • Manage logistical preparations for Capstone Vietnam's activities

  • Maintain all administrative records and documents, ensuring that these are properly and securely stored

  • Assist in staff recruitment and management, i.e., serve as the point person to work with new staff

  • Maintain inventory and office assets in cooperation with the related teams

  • Other tasks, as assigned by the Board of Directors

Qualifications (Education/Experience/Skills)

  • Bachelor’s degree or higher preferable

  • Conversational proficiency in English

  • At least two years of relevant professional experience

  • Leadership skill and a strong sense of responsibility

  • A basic understanding of the U.S. and other propriety foreign higher education systems is an advantage

  • Excellent computer (e.g., MS Office) and presentation skills

  • Management experiences and skills

  • Dedicated, hard-working, detailed-oriented, and friendly

  • Flexibility, initiative, creativity and good problem-solving abilities

  • Ability to meet deadlines, to multitask, and to work independently as well as part of a team

  • Excellent interpersonal, organizational and cross-cultural skills

  • The ability to accept and respond to constructive criticism

  • Ability to travel and work overtime, if needed.

  • Commitment to the mission and goals of Capstone Vietnam

Applications (including letter of application and an up-to-date resume), email toThis email address is being protected from spambots. You need JavaScript enabled to view it.. In your application letter, you should provide examples from your previous working experience to demonstrate why you are the best candidate for this position and include your salary expectation. Only short-listed candidates will be contacted for an interview.

Hanoi Office: 8C Hai Ba Trung, Hoan Kiem Dist.
Hotline: 84 94 2244 186 | Tel: 84-4-3938 8455

Ho Chi Minh City Office: 22 Tran Quy Khoach, Tan Dinh Ward, Dist.1
Hotline: 84 90 4553 459 | Tel: 84-8-3844 1393